Warranty, Return & Refund Policy

IVAC warrant that for a period of 1-year from the date of shipment it will either repair or replace, at its options, any of its products which prove to be defective in material or workmanship.

This warranty does not cover damage resulting from causes such as abuse, misuse, modification, or tampering.

This warranty is extended to only to registered party, for which the product serial number matches. The extended warranty of IVAC’s product and is not transferable.

To obtain service under this warranty, the purchaser must first obtain a return authorization number from IVAC. Products must be returned to IVAC freight prepaid for evaluation.

If the unit failed due to poor workmanship or materials the number will be repaired or replaced. The unit will be returned ground/standard freight paid by IVAC, if air/rush shipment is requested the purchases shall pay the difference.

This warranty is in lieu of all other obligations, liabilities or expressed warranties. Any implied warranties, including any implied warranty of merchantability are hereby expressly excluded.

In no event shall IVAC be liable for special, incidental, or consequential damages arising in connection with the user of its products, or for any delay in the performance of this warranty due to causes beyond its control.